Frequently Asked Questions
- Show All
- ‘OFF PISTE’ Ski Themed Light Up Display - Hire Info
- ‘OFF PISTE’ Ski Themed Light Up Display - Product Specific
- Event Booking Process
- Giant Rocking Horse – Hire Info
- Giant Rocking Horse – Product Specific
- Giant Rocking Reindeer - Hire Info
- Giant Rocking Reindeer - Product Specific
- Giant Santa Sleigh – Hire Info
- Giant Santa Sleigh – Product Specific
- Hot Air Balloon Display Prop - Hire Info
- Hot Air Balloon Display Prop - Product Specific
- Ski Gondola 74 - Hire Info
- Ski Gondola 74 - Product Specific
- Ski Lift V3 - Hire Info
- Ski Lift V3 – Product Specific
- Video Animated Fireplace - Hire Info
- Video Animated Fireplace - Product Specific
How do I make an initial booking enquiry?
Simply get in touch via our website contact form or phone. A member of our team will respond promptly to discuss your event details and check availability.
How far in advance should I book?
We recommend booking as soon as possible, especially for peak winter months (November–January). However, we can often accommodate last-minute requests depending on availability, though we recommend at least 2–4 weeks in advance for non peak periods.
How is the balloon delivered and installed?
Our team manages full delivery, setup, and positioning at your venue.
How is the balloon inflated?
It uses a constant cold air system with built-in fans for safe and clean operation.
How is the display delivered and installed?
Our team delivers, positions, and sets up the display at your venue.
How is the display powered?
The LED letters are battery operated, so no mains power is required.
How is the fireplace delivered and installed?
Our team delivers, positions, and sets up the display at your venue.
How is the gondola delivered and installed?
Our team will deliver the gondola, position it within your venue, and ensure it is fully set up before your event begins.
How is the horse delivered and installed?
Our specialist team handles delivery (2x vans), assembly (approx. 4-6 hours), and full on-site setup.
How is the reindeer delivered and installed?
Our specialist team handles delivery (2x vans), assembly (approx. 4-6 hours), and full on-site setup.