Frequently Asked Questions
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- ‘OFF PISTE’ Ski Themed Light Up Display - Hire Info
- ‘OFF PISTE’ Ski Themed Light Up Display - Product Specific
- Event Booking Process
- Giant Rocking Horse – Hire Info
- Giant Rocking Horse – Product Specific
- Giant Rocking Reindeer - Hire Info
- Giant Rocking Reindeer - Product Specific
- Giant Santa Sleigh – Hire Info
- Giant Santa Sleigh – Product Specific
- Hot Air Balloon Display Prop - Hire Info
- Hot Air Balloon Display Prop - Product Specific
- Ski Gondola 74 - Hire Info
- Ski Gondola 74 - Product Specific
- Ski Lift V3 - Hire Info
- Ski Lift V3 – Product Specific
- Video Animated Fireplace - Hire Info
- Video Animated Fireplace - Product Specific
What are the space requirements?
We recommend a clear floor area of at least 8m x 8m with a 6m ceiling height.
What are the space requirements?
A floor area of approximately 5m x 4m is recommended for comfortable display.
What content plays on the screen?
A sequence of fun elf animations showing them descending the chimney, lighting the fire, extinguishing it, and preparing for Santa’s arrival.
What does the setup process involve?
Our experienced team will deliver, install, and test the attraction onsite. We provide RAMS (Risk Assessments and Method Statements) in advance and coordinate with your venue for a smooth install.
What happens if something goes wrong during the event?
We provide 24/7 event support and monitoring. If onsite support is part of your package, our team will remain available to troubleshoot or make any adjustments as needed.
What information do you need from me to prepare a quote?
We’ll need your contact details, billing details, event date(s), venue address, access details, preferred attraction(s), and a brief description of the event type (e.g. corporate party, shopping centre activation, hotel installation, etc.).
What power or technical requirements do I need to provide?
Most attractions require a double 13A socket for the main attraction and then a single 13A socket for photography equipment. If additional power or space is needed, we’ll confirm all technical specifications as part of the booking process.