Trusted from Concept to Completion
At Winter Attractions, we take pride in making every stage of your experience seamless and stress-free. Our streamlined process ensures your winter-themed attraction is delivered with precision, professionalism, and a personal touch.
1
Contact Us
Whether you’re looking for a ski lift photo booth, gondola prop or a bespoke alpine experience, it all starts with an enquiry. You can reach us by phone, email via our website contact form. Our team will acknowledge your interest promptly and set the wheels in motion.
2
Initial Consultation
We’ll arrange a call or site visit to understand your needs in detail. From event objectives to venue constraints and visual preferences, we gather everything required to tailor the perfect winter-themed experience for you.
3
Paperwork & Booking
Once everything is agreed, we send over a formal quotation, booking forms, and any necessary risk assessments or method statements. A deposit secures your booking, and our production schedule is locked in.
4
Event Implementation
Our experienced team handles delivery, installation and setup—on time and to spec. We coordinate with your venue and event team to ensure everything runs smoothly, safely and to schedule.
5
Ongoing Monitoring & Support
We’re not just done after setup. Our team remains available for on-site support (if required), checks in during multi-day events, and ensures that your attraction continues to perform at its best throughout its use.
6
Event Recap
After your event concludes, we’ll follow up with a debrief to gather feedback and ensure you were fully satisfied. We also provide wrap-up notes, photos (if captured), and discuss any improvements or ideas for your next event. Our goal is to build long-term partnerships that grow from strength to strength.
FAQ's
Event Booking Process
How do I make an initial booking enquiry?
Simply get in touch via our website contact form or phone. A member of our team will respond promptly to discuss your event details and check availability.
How far in advance should I book?
We recommend booking as soon as possible, especially for peak winter months (November–January). However, we can often accommodate last-minute requests depending on availability, though we recommend at least 2–4 weeks in advance for non peak periods.
Is a deposit required to secure the booking?
Yes. A 50% deposit is required to confirm your hire booking. The remaining balance is typically due 14 days before the event, unless agreed otherwise.
What information do you need from me to prepare a quote?
We’ll need your contact details, billing details, event date(s), venue address, access details, preferred attraction(s), and a brief description of the event type (e.g. corporate party, shopping centre activation, hotel installation, etc.).
Can Winter Attractions do a site visit?
Absolutely. For complex or large-scale installations, we offer free local site visits or can schedule video consultations to assess layout, access, and safety requirements. For locations further away from our our local operating area of Kent a fee maybe required to cover transport costs, though this fee will be deducted from confirmed bookings.
What does the setup process involve?
Our experienced team will deliver, install, and test the attraction onsite. We provide RAMS (Risk Assessments and Method Statements) in advance and coordinate with your venue for a smooth install.
What power or technical requirements do I need to provide?
Most attractions require a double 13A socket for the main attraction and then a single 13A socket for photography equipment. If additional power or space is needed, we’ll confirm all technical specifications as part of the booking process.
Is staff provided to operate the attraction?
We offer both attended and unattended hire options. For high-traffic or public-facing events, we recommend staffed hire for optimal operation and customer experience.
What happens if something goes wrong during the event?
We provide 24/7 event support and monitoring. If onsite support is part of your package, our team will remain available to troubleshoot or make any adjustments as needed.
Do I receive a summary or report after the event?
Yes – we offer a post-event recap and debrief, which can include photos (if captured), feedback, and suggestions for future enhancements to help grow long-term event success.
Are You Ready
Let’s Bring Your Winter Vision to Life
Tell us a little about your event or venue, and we’ll get back to you with a tailored quote — no obligations, just possibilities.
